Wednesday, October 3, 2012

Updates to CMS FAQ System


Learn How to Directly Link to FAQs with the Updated System


The updated FAQ system allows users to share direct links to specific questions and answers in the frequently asked questions (FAQs) section.


Locating FAQs

There are a few different ways to find the FAQ you need. To browse by topic, click “ Electronic Health Records Incentive Programs” on the FAQ page’s blue navigation panel. If you would prefer to search by keyword, enter terms into the Search box in the upper left hand corner.

The Search box also allows users to perform searches by FAQ number. FAQs are still searchable by using its old FAQ number, which is listed after the word “Keywords” below the answer of the FAQ, or by using its new FAQ number, which can be found at the very bottom of the FAQ in parentheses.



When searching by new FAQ number, be sure to select the “FAQ #” option by clicking the circle and highlighting it in blue. Please note that you cannot search by old FAQ number in the “FAQ # Search” box. Instead, search by old FAQ numbers in the “Text Search” box.


Sharing FAQs

Once you have located your desired FAQ, a unique link to the web page will be displayed in the address bar. Using this link, you can go directly to the FAQ. For example, if you want to share the FAQ on How and when will incentive payments for the Medicare Electronic Health Record (EHR) Incentive Programs be made?, you can use the hyperlink to share and direct yourself to the FAQ again in the future. 

Want more information about the EHR Incentive Programs?



Make sure to visit the Medicare and Medicaid EHR Incentive Programs website for the latest news and updates on the EHR Incentive Programs.