Updates to CMS FAQ System

Learn How to Directly Link to FAQs with the Updated System

The updated FAQ system allows users to share direct links to specific questions and answers in the frequently asked questions (FAQs) section.

Locating FAQs

There are a few different ways to find the FAQ you need. To browse by topic, click “ Electronic Health Records Incentive Programs” on the FAQ page’s blue navigation panel. If you would prefer to search by keyword, enter terms into the Search box in the upper left hand corner.

The Search box also allows users to perform searches by FAQ number. FAQs are still searchable by using its old FAQ number, which is listed after the word “Keywords” below the answer of the FAQ, or by using its new FAQ number, which can be found at the very bottom of the FAQ in parentheses.

When searching by new FAQ number, be sure to select the “FAQ #” option by clicking the circle and highlighting it in blue. Please note that you cannot search by old FAQ number in the “FAQ # Search” box. Instead, search by old FAQ numbers in the “Text Search” box.

Sharing FAQs

Once you have located your desired FAQ, a unique link to the web page will be displayed in the address bar. Using this link, you can go directly to the FAQ. For example, if you want to share the FAQ on “How and when will incentive payments for the Medicare Electronic Health Record (EHR) Incentive Programs be made?”, you can use the hyperlink to share and direct yourself to the FAQ again in the future. 

Want more information about the EHR Incentive Programs?

Make sure to visit the Medicare and Medicaid EHR Incentive Programs website for the latest news and updates on the EHR Incentive Programs.

Update on CMS FAQ System

Learn How to Use CMS' Updated FAQ System to get on the Path to Payment for the EHR Incentive Programs

CMS has upgraded the frequently asked questions (FAQs) section of their website. The EHR Incentive Programs’ FAQs are now incorporated in the same page as other CMS program FAQs.

New and Old FAQ Numbers

CMS has tagged FAQs in the new system with two sets of FAQ numbers. You can now identify an FAQ by its old FAQ number (listed after the word “Keywords” below the answer of the FAQ) or its new FAQ number (at the very bottom of the FAQ in parentheses).

Finding FAQs

There are a few different ways to find EHR Incentive Programs FAQs:

1. Click on the Topic: Electronic Health Records Incentive Programs on the blue navigation panel  on the left side of the FAQ page
   
   
   
   1. Click on the Subtopic of your choice, such as “Getting Started” or “Registration and Attestation,” to see the FAQs related to that area of the programs
   
   
   
   


2. Search for your FAQ in the system
   
   
   
   1. Enter a search term such as “EHR” in the Search box on the top, left side of the FAQ page.
   
   
   2. Use the new FAQ numbers
      
      
      
      1. Enter the new FAQ number in the “FAQ # Search” box found at the top, left side of the FAQ page.  Choose the “FAQ #” option by clicking the circle and highlighting it in blue.
         
         
         
         • If you have already read an FAQ and noted the new number (in parentheses at the bottom of the FAQ), use that number as a reference to quickly find it again
         
         
         
         
      
      
      
      
   
   
   3. Use the old FAQ numbers
      
      
      
      1. Enter the old FAQ number (listed after “Keywords” below the FAQ answer) in the “Text Search box” found at the top, left side of the FAQ page. Choose the “Text” option.
         
      
      
      
      
   
   
   
   

Note: You cannot search by old FAQ number in the “FAQ # Search” box. However, you can search by old FAQ numbers in the “Text Search” box.

You can also download a PDF of all the FAQs for the EHR Incentive Program. Go to the FAQ page on the EHR Incentive Programs website and click the link under the Downloads section at the bottom of the page.

Want more information about the EHR Incentive Programs?

Make sure to visit the EHR Incentive Programs website for the latest news and updates on the EHR Incentive Programs.