Wednesday, August 2, 2017

Protenus receives $3M in series A funding

Protenus, a company that is established an analytics platform intended to stop data breaches and secure patient information, recently gained $3 million in funding from investors to advance research and product development.

Kaiser Permanente Ventures and F-Prime Capital Partners invested in Protenus in its series A funding.

Protenus collaborates with several healthcare systems and hospitals across the country, and is capable to secure data for more than 44 million patients.

“This extra funding will assist us explore the cost and benefits of different kinds of products built off of our analytics platform to understand what is most needed in healthcare and how we can help best,” claims Nick Culbertson, the company’s CEO.

Protenus utilizes artificial intelligence techniques to better understand workflows in the healthcare industry, and the approach enables it to distinguish unsuitable access to patient information.

“We develop profiles on patients based on what kind of treatment they are getting, and we build profiles based on human resources data to understand what type of employees are accessing patient data,” Culbertson states.

In the year of 2016, over 27 million patient records were breached, as reported by the Protenus Breach Barometer, and so far this year, there has been an average of at least one health data breach a day, with 40% of them a result of insider access.

“We use system access logs to explain how certain kinds of workers are accessing (records of) certain kinds of patients throughout that care workflow process. In other words, we develop the clinical workflow in a virtual environment and understand how employees are virtually passing medical records from one to another,” says Culbertson.

Protenus expects to be able to use its platform to identify other anomalies in those workflows, enabling it to catch problems such as prescription abuse, fraud or other types of medical anomalies.

“We like to consider it [Protenus] as a tool to cause cultural reform, because a lot of individuals are doing things because they do not realize it is illegal, and so when you are able to identify it early, educate them and remind them that they are abusing access to sufferer data, that is a chance to educate and stop that in the future,” says Culbertson.

 

Tuesday, August 1, 2017

CMS Reduces Burden on Meaningful Use programs for the year of 2018

The CMS has acted to substantially decrease burdens on hospitals targeting to acquire the meaningful use programs of electronic health records (EHRs).

Hospitals are being given another year to use the 2014 Edition of Certified EHR Technology (CEHRT) software. Facilities also now have the option of continuing to meet modified Stage 2 measures for meaningful use programs, instead of being required to move to Stage 3 in 2018. Under the new final rule, hospitals now are not required to meet Stage 3 until the year of 2019.

Hospitals, at their option, also can use a combination of the 2014 and 2015 editions of meaningful use software.

The revisions to meaningful use regulations were issued today in a final rule covering the Fiscal Year 2018 Inpatient Prospective Payment System, which broadly covers payments to providers under Medicare.

Moreover, hospitals will be needed to report only four electronic clinical quality measures (eCQMs) in 2017 and 2018, rather than eight measures. And, providers can select any quarter of data for eCQM reporting for both years.

Also under the final rule, CMS is developing new requirements or revising existing requirements for eligible professionals (EPs), eligible hospitals and critical access hospitals (CAHs) participating in the Medicare and Medicaid Electronic Health Record (EHR) Incentive Programs.

The College of Healthcare Information Management Executives, an expert group that represents chief information officers and other healthcare IT professionals, highly praised the new policies.

“CMS took into account that both hospitals and vendors require more time to prepare for 2015 certified EHRs,” stated Liz Johnson, CHIME board chair and CIO of acute hospitals and applied clinical informatics at Tenet Healthcare. “Taken together, the common sense changes CMS made will give greater stability and certainty to hospitals, permitting them to continue to forge ahead using technology to better treat the patients they serve.”

The 2,456-page final rule, of which just a small portion addresses the meaningful use programs changes, is available here.

 

Contractor breach impacts data of 18,500 Anthem Medicare members

Only one week after Anthem accepted to pay $115 million to victims of its massive February 2015 data breach that impacted the 78.8 million people, the company confronts another data breach discovered by a contractor, this time affecting over 18,500 of Anthem Medicare members.

LaunchPoint Ventures, which gives insurance coordination services to Anthem, learned in the month of April that a worker likely was engaged in identity theft activities. The contractor then employed a forensic firm to assess suspicious incidents.

In the month of late May, LaunchPoint learned that the employee might have accessed data of other LaunchPoint customers, in addition to that of Anthem. The inquiry further determined that the worker emailed a file with information on Anthem members to his personal address in the month of July 2016; the inquiry couldn’t determine if the employee had a legitimate work-related reason for doing so.

LaunchPoint says the worker has since been terminated and is now being held by law enforcement on charges that are unrelated to the Anthem breach.

In June, LaunchPoint was capable to confirm that the Anthem data emailed by the worker contained protected health information of Anthem Medicare members. There is not yet evidence the data was misused. Compromised member information includes Medicare ID numbers including Social Security numbers, health plan ID numbers, Medicare contract numbers, dates of enrollment, and a restricted number of last names and dates of birth.

LaunchPoint is now reinforcing policies and protocols, and evaluating additional safeguards. The company is providing affected individuals 2 years of free credit monitoring and identity theft services with AllClear ID.

Anthem refused to comment on the incident, and executives didn’t say whether it will continue to use LaunchPoint’s services.

 

Monday, July 31, 2017

Attacks of Ransomware strucks South Dakota plastic surgery practice

Plastic Surgery of South Dakota is providing about 10,200 current and former patients a year of credit and identity protection services amid concerns that their information was accessed during a mid-February ransomware attack.

The agency removed the ransomware from its information systems and decrypted data, then brought in security experts to determine if any data was accessed by unauthorized users. While the majority of records were not accessed, the practice was unable to rule out whether a smaller subset of sufferer records had been breached.

To date, although, there is no proof of any actual or attempted misuse of data, the practice noted in a patient notification letter. Information that could have been compromised includes patients’ names, driver’s license numbers, Social Security numbers, state identification numbers, credit and debit card information, medical conditions and diagnosis information, lab results, addresses, dates of birth and health insurance data.

Plastic Surgery of South Dakota is further recommending a range of steps for affected individuals to take to protect themselves, including monitoring credit reports and explanations of benefits; getting free credit reports from the three major credit bureaus; placing fraud alerts on credit files and placing a security freeze on credit reports, which prohibits release of information from the reports absent consumer authorization.

The practice refused to give further details about the incident beyond a patient notification letter.

 

Friday, July 28, 2017

Anthem Blue Cross selects solution to help genetic testing

Anthem Blue Cross has initiated a genetic testing solution aimed at encouraging suitable, safe, and affordable testing and counseling for patients.

The Anthem Blue Cross program is developed and administered by national specialty benefits management leader, AIM Specialty Health, which offers an automated system that guides the decision-making process.

Anthem’s Genetic Testing Solution promotes appropriate use and provides education that addresses the clinical and financial complexities of genetic testing. Through a combination of clinical review of testing requests and coordination with genetic testing laboratories, providers and members can draw upon verified resources to support clinical decision making.

Anthem’s program has been in place since the day of July 1 and is being first used with its completely insured and self-insured members; national account members will be added in the year of 2018.

“More than 70,000 genetic testing products are presently on the market, and an average of 10 new products is introduced every day,” says Razia Hashmi, MD, Anthem’s medical director for commercial business. “Stakeholders across the healthcare system are increasingly challenged to manage the pace of change.”

With an international market for such testing estimated at $10.3 billion market by the year of 2024, the healthcare insurance and the industry in general is being thrust into an ongoing debate about how to handle the increasing array of complicated and costly tests.

Anthem considers the testing solution will improve the efficiency of the healthcare system for laboratories, doctors’ offices and insurers by moving from a manual, labor-intensive and post-service process to a real-time automated system that can deliver prior authorizations to doctors as they are sitting with their patients. The company also considers it’ll decrease the likelihood of errors in filling out paperwork, which adds to labor and time.

For several tests, using the solution can cut down the average time for submitting and processing an insurance claim from days to minutes because the prior authorization review provides specific CPT code data to the insurer to facilitate the claim processing, Anthem Blue Cross and AIM Specialty say.

 

Thursday, July 27, 2017

Web-Based tool puts cancer sufferers at the center of their care

A web-based tool designed for clinical collaboration has been shown to be beneficial in facilitating care management communication between patients with advanced cancer and their clinicians.

The internally developed platform, termed as Loop, was put to the test in a feasibility randomized controlled trial at Sinai Health System’s Temmy Latner Center for Palliative Care in Toronto and the University of Toronto’s Princess Margaret Cancer Center.

Loop, a secure web-based tool, enables sufferers and caregivers to communicate asynchronously with multiple members of the care team including physicians, nurses and allied health professionals. Particularly, it links sufferers and caregivers to providers in a virtual space where communication can be facilitated outside of appointments and across care settings.

Results of the feasibility trial involving 24 advanced-stage cancer patients, recruited to both the intervention and control arms, and their care teams were recently published in the Journal for Medical Internet Research. The study found that it was feasible to implement Loop in clinical practice and that the tool may have the potential to improve continuity of care.

“We conducted a pilot randomized controlled trial in a population of patients with advanced cancer, as prototypical of a population with complex care needs,” write the authors. “Our objective was to evaluate the feasibility of integrating a tool like Loop into current care processes and to capture preliminary measures of the effect of Loop on continuity of care, quality of care, symptom distress, and healthcare utilization.”

“It is not about the diagnosis of the patient—it’s much more about patients with complex care needs that would benefit from an intervention like this,” says Amna Husain, MD, project leader at the Temmy Latner Center for Palliative Care.

The notion behind Loop is to put patients at the center of their care, making them an integral member of their care team with better access to information, according to Husain. To facilitate this engagement, the platform was developed with an intuitive, easy-to-use web interface to enable messaging between patient, providers and caregivers on a desktop computer or mobile device after logging in with an email address and password, she notes.

Loop, web-based tool, is a communication tool meant to connect people across organizations, teams and disciplines, Husain adds. However, she is quick to add that messages can only be read and posted by care team members using the tool if they are involved in a patient’s care.

“The messages are threaded in conversations and can be searched using various filters,” states the JMIR article. “In addition to posting messages, users may label posts with user-defined ‘tags’ and an ‘Attention To’ feature that specifies individuals to be alerted to a post by a generic email.”

The research discovered that participants in the trial were able to understand and use the core functionality of Loop, namely to post and read messages.

“We further observed that sufferers viewed their Loop more often than they posted, compared with healthcare providers, who posted nearly as often as they viewed a Loop,” conclude the authors. “This could be interpreted as showing that patients were more proactive tool users, while healthcare providers are more likely to wait for notifications before logging in.”

Overall, researchers discovered that use of the platform suggests that “some coordination tasks were improved but further strategies to build collaboration among team members may be needed.”

“The power of a communication web-based tool is when you are able to enable collaboration across a team, rather than just one-on-one communication between a patient and provider or a provider and another provider,” adds Husain, who claims a larger follow-up study for Loop is planned.

 

Wednesday, July 26, 2017

Sutter Health to assist small hospitals by Using virtual PCs

Sutter Health is in the initial stages of providing smaller hospitals a virtual personal computer infrastructure that will enabling an agency’s users to move from one machine to another throughout a facility, or access data from a mobile device of their choice, like a tablet.

The program, likely to be named Healthcare Workspace, is envisioned to make information more secure while enabling convenient and fast access from anywhere, with the service handling software updates and ensuring participating providers sustain to be compliant with regulations.

The hospitals would amuse the financial savings through reduced acquisition charges and use of desktop computers, while consumers would still have access to their personal computer—now mobile—anywhere and at any time.

“The virtual desktop follows you, so you do not have your own PC but a virtual PC,” elaborates Wes Wright, chief technology officer at Sutter Health. Citrix will run the virtual desktops that will operate on a Cisco network.

If a user does not use the virtual desktop for four hours, it automatically logs out. If during a shift a virtual desktop user unknowingly picked up a virus, when the shift is done the virus goes away because the virtual desktop goes away.

The target audience for virtual desktops is hospitals with 100 beds or fewer that can’t afford virtualized desktop infrastructure or find the suitable IT talent for using the technology.

Sutter Health has opted IT consulting and deployment firm Entisys 360 as the valued-added reseller that will market and run the base applications. Wright believes Citrix and Microsoft also likely will market the product, as well as some health care, operational and security consultancies.

Wright warns that much of the project sustains to be in the planning stage, although October is currently pegged as a soft launch. Sutter Health has initiated reaching out to smaller hospitals and gauging their interest, which Wright says is high.

A monthly subscription fee has yet to be evaluated; when it is set, marketing will start through Sutter’s physician services unit. As part of the package, Sutter Health also will offer virtual call centers.

 

Tuesday, July 25, 2017

Tewksbury Hospital in Massachusetts terminates worker after long-term snooping

A worker at Tewksbury Hospital in Massachusetts was discovered to be occasionally snooping in sufferers’ electronic medical records without clinical justification.

The inappropriate access of medical records occurred from the year of 2003 until it was discovered this past spring. Now, the facility—one of four hospitals in the Massachusetts Department of Public Health serving complex chronically ill adult sufferers and psychiatric patients—has notified more than 1,100 affected people.

Tewksbury Hospital officials say they learned of the breach in April, when a former patient expressed concern that their medical record might have been inappropriately accessed. Compromised data involved names, addresses, and dates of birth, gender, diagnoses and medical treatments. Less than half of the records involved viewing of Social Security numbers, according to the hospital.

The state’s department of health has terminated the worker.

“To decrease the chance of future tragedies like this occurring, we are reviewing our policies regarding access to the electronic medical records system,” Tewksbury executives noted in a statement. “We’re also reassessing how we review our workforce members’ use of the electronic medical records system and will be reviewing the training we provide to all workforce members regarding the privacy and security of confidential information.”

Tewksbury Hospital is advising affected people to notify credit reporting agencies, order a credit report and review it for signs of fraud, and request a security freeze to prevent the opening of new accounts using the compromised information.

In its notification to sufferers, Tewksbury Hospital is not offering credit monitoring or identity theft protection services. Currently, there is no indication that information has been accessed or misused, in accordance with a spokesperson for the hospital.

The hospital refused to give additional details about the incident, and did not comment on why the inappropriate access had gone undetected for fourteen years.

 

Monday, July 24, 2017

Information Technology confidence, spending up across various industries

Improvements and stability in business information technology confidence across a range of industries involving healthcare, will drive stronger IT spending growth this year, in accordance to a new study by International Data Corp.

Professional services firms, involving cloud service providers, will increase their information technology confidence spending by 6% in the year of 2017, while IT budgets in the financial services sector will rise by more than 5%, the IDC research predicts.

By the year of 2021, IT spending will reach $2.7 trillion, with the largest contributions coming from consumers, banks, manufacturers, and telecommunications providers.

Cloud service providers are anticipated to resume data center investment growth in the second half of 2017, after a brief slowdown, and this will drive server and storage spending by professional services firms to almost 9 percent growth this year.

Enterprise buyers are also poised for a server upgrade cycle this year, IDC claimed, driving positive growth in spending across vertical industries. Enterprise software spending remains strong, led by professional services (up 9%), followed by banking, securities and investment services, retail and healthcare (all up 8 percent).

Total annual software spending will surpass $600 billion by 2021, with the largest contributions coming from manufacturing, banking and professional services, the report stated.

"The banking industry indicates highly positive indicators for spending plans, with key projects focused on big data and analytics," said Jessica Goepfert, program director for customer insights and analysis at IDC. "Nearly all of the major banks around the world have highlighted that their [big data analytics] deployments are now a critical part of their competitive strategies. This is particularly the case on the retail banking side, as the banks establish their omnichannel strategies, seek to understand and respond to their customers' behavior, and build strategies for excellence in customer experience."

 

Friday, July 21, 2017

ONC plan to be supported by Groups to measure interoperability

Industry groups basically support a measurement framework for healthcareinteroperability standards proposed by the Office of the National Coordinator for Health Information Technology or ONC plan, although they differ on whether a voluntary industry-based measure reporting system is the best path forward.

Release in April, ONC’s draft framework is meant to help developers, health information exchange organizations and providers move toward a set of industry-wide measures to assess the implementation and use of interoperability standards. The agency’s public comment period on the framework ended on Monday.

Both the American Medical Informatics Association and Health IT Now submitted comments to ONC plan supporting the development of a framework for reaching consensus on such measures, which they see as critical for measuring progress being made on achieving nationwide interoperability.

“We consider that several significant policy queries would be informed by data collected as part of such a measurement framework, as well as provide a window into our progress toward nationwide interoperability,” states AMIA CEO Doug Fridsma in his organization’s letter to the agency. “For example, as the industry moves from local coding for laboratory results to LOINC, away from a legacy set of standards based on the Consolidated Clinical Document Architecture (CCDA) towards a Fast Health Interoperability Resources (FHIR)-based ecosystem, it will be important to understand the details of this transition.”

Likewise, in its letter to ONC, Health IT Now points out that the Medicare Access and CHIP Reauthorization Act (MACRA) requires widespread interoperability by the day of Dec. 31, 2018.

“Measuring interoperability is essential to comprehend how much progress is being made against this goal,” writes HITN Executive Director Joel White. “Measurement can thus be a tool to help advance interoperable systems, information exchange, and the use of data in improving care.”

Presently, quantifiable data regarding the implementation and utilization of standards is often not readily available or regularly tracked. In its proposed framework, ONC identifies two key measurement areas: tracking whether interoperability standards are contained in health IT products and services, and the use of standards—including customization of the standards—by end users such as providers.

While AMIA explains the agency’s draft framework as “thoughtful” and rightly recognizing current gaps, challenges and opportunities, Fridsma in his letter underscores the need to have the “benefits of measurement outweigh the costs,” particularly with measure reporting becoming more automated.

“As the work moves forward, we emphasize ONC to be very mindful of the potential burdens associated with additional measurement and to carefully balance the burdens of measurement with expected benefits,” contends Fridsma. “As the field moves from surveys to more automated reporting, we urge ONC plan to focus on guidance to industry on what may be used in voluntary and optional automated data collection before there is any definitive shift from surveys to automated collection. It is essential that measurement not become an end in-and-of-itself and that we recognize the charges to clinicians, developers and others in developing and implementing automated solutions.”

At the same time, on the query of whether a voluntary, industry-based measure reporting system is the best means to implement ONC’s framework, Fridsma says that AMIA does not anticipate that widespread industry participation will occur based on a strictly volunteer basis.

“Ideally, the reporting system creates a high ratio of value/burden,” in accordance with the Fridsma. “Moreover, if reporting is convenient, then we expect higher rates of participation with a decreased need for strong incentives. However, if the accumulation of value is not shared among those being measured, or reporting is not easy, we anticipate that incentives will be necessary to encourage participation in the reporting system and we suggest a focus on positive incentives.”

Although, HITN’s White makes the case that a voluntary, industry-based measure reporting system is the best way to implement the framework, as opposed to a mandated reporting system, adding that the “barriers to interoperability can best be solved by private-market developed standards and initiatives” given that “government involvement in the quest to reach interoperability has mostly fallen flat and, in some cases, impeded progress.”

White also highlights the fact that—like ONC—the National Quality Forum has proposed its own interoperability measurement framework.

“ONC plan has been working to establish the Proposed Interoperability Standards Measurement Framework and the NQF’s Interoperability Committee (with funding from HHS) has been working independently to establish interoperability measurement frameworks,” he concludes. “NQF and ONC plan should clarify their roles in this process to avoid confusion about the several frameworks and their interaction moving forward.”