SCAN Health Plan certifies 87,000 after cyber attack

SCAN Health Plan certifies over 87,000 members one year of credit and identity protection services after a cyber attack. SCAN Health Plan is a Medicare Advantage prescription drug plan which is serving parts of California and Arizona,

The insurer learned on the day of June 27 that contact sheets utilized for sales purposes had been approached and “possibly viewed.” SCAN claimed that the proposed sheets might have been approached as early as the month of March.

“We are very confident this wasn’t an organized attack on our systems with the intent to undermine our operations or deliberately compromise peoples’ identity,” a SCAN spokesperson told. “A member called into SCAN to report a sales solicitation from a person demanding to represent the agency. We instantly imitated an inquiry and learned that legitimate employee credentials were utilized for the unauthorized intention of client development for an outside insurance agency. We’re sustaining to actively inquire this tragedy.”

To date, there is no proof that data has been utilized inappropriately, in accordance to the plan. Compromised protected health information from the attack on SCAN Health Pan certifies names, addresses, and phone numbers for entire impacted or affected members, dates of birth and restricted medical data for few others, and less than 500 Social Security numbers.

In a proposed notification letter to affected members, SCAN Health Plan gave detailed data on how to get and review credit reports and the significance of getting a copy of the police report in the event of identity theft. In addition to the protection services being provided, the SCAN Health Plan also certifies the members to place a fraud or deceptive alert and security freeze on their files with credit bureaus.