Friday, October 7, 2016

Many patients keenly use mobile device to send info to providers

Despite uncertainties over the potential risk to data security and privacy, customers are becoming more comfortable with the idea to keenly use mobile device for managing their health.


In accordance to an online survey of 2,000 U.S. adults, taken by communications firm Ketchum, almost six in ten Americans with a smartphone claimed that they have shared information with a medical expert through a smartphone, mobile app or wearable device.


Moreover, about half of those surveyed demonstrated that they have an app that detects fitness, working out, health or medicine, while one in 4 respondents claimed that they’ve emailed or texted a photo of a medical problem to their doctor.


 “Devices for healthcare management are increasing, and individuals are using them in new and complex ways,” claims Valerie Delva, health strategy director at Ketchum North America. “Though present attitudes toward utilizing mobile technologies for health at the individual level are quite complicated, the insights here also speak to broader trends in the health ecosystem and the potential for these technologies to assist to make better the health results.”


At the similar time, about half of Americans stated that they have a lot to learn about how to use mobile device or health technology so that they can take advantage from them. Almost one in four admit that health and fitness tracking applications have made them feel bad, and more than one in 5 of those surveyed have stopped utilizing certain applications.


And, however the majority of respondents demonstrated they have keenly use mobile device or technology to interact with a medical expert, almost two in three stated that they yet prefer face-to-face interaction with their healthcare providers.


“Even though individuals are interested and need to use mobile device or technology to interact with their healthcare providers, there is also still a powerful population that does value face-to-face interaction, and I do not think that the two are mutually exclusive,” claims Delva.


Lisa Sullivan, executive vice president and North American technology practice leader at Ketchum, recommends that one of the most astonishing findings of the survey was that two in five Americans stated that they are comfortable using artificial intelligence.


About a third of respondents showed that they are likely to utilize an AI search tool like Siri, and 31% said they would be open to an AI health tracker. Although, Americans are not amenable to the concept of using an AI medical adviser (18%) or an artificially intelligent therapist (9%).

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