Friday, November 25, 2016

Hospital IT: CIOs reveals their worst nightmares

Natural disasters, electronic health records downtime, Data breaches. They are all on the list. The more shocking ones? Not being disruptive sufficient and building systems that do not match what clinicians and patients really require.


When inquired what IT-related event frightens them most, several of the CIOs whose teams achieved the Best Hospital IT Departments rattled off a list of somewhat common dangers. Other executives, meanwhile, were more stressed with under-delivering on innovation.


"I do not need to get a phone call one day telling me our datacenter is on fire," stated Jesse Diaz, CIO of Phoebe Putney Health System in Albany, Georgia.


Henry County Medical Center IT director Pam Ridley added that a disaster – weather-related or otherwise – that knocked its information or data center out would be an information technology nightmare for her.


"Downtime. Mine is downtime," claimed Inspira Health Network CIO Tom Pacek. "Everything is electronic so we cannot have downtime. Clinicians do not know what to do when the systems aren’t up."


Silver Cross Hospital CIO Kevin Lane pointed to security tragedies from outside the system as a specifically thorny risk. Sonney Sapra, CIO of Tuality Healthcare stated "security breaches are the one thing that keeps me up at night."


But 2 CIOs interviewed for the Best Hospital IT Departments 2016 awards ranked disasters, downtime and data breaches lower than technology and innovation issues.


Now tell us what is your worst IT nightmare?

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