Providers and payers are early in the procedure of commencing digital transformation initiatives, but an important percentage hope to invest in technologies in the coming months to alter the way they serve and interact with sufferers.
Just 10% of providers and payers say they are actively executing digital transformation initiatives, in accordance to a latest survey from IDC Health Insights, one of the lines of business of IDC, an international consultancy. Research appeared in a report termed as, “IDC Survey: Payer and Provider Investment Plans for Digital Transformation.”
In defining digital transformation initiatives, IDC Health Insights studied the ways in which healthcare agencies interact with customers and sufferers, including a wide-ranging approach to change that involves leadership, “omni-experience,” information technology, operating model and workforce transformation. The latest survey mentions digital transformation and infrastructure and operating model transformation concentrating on individuals, legacy systems, culture, partnerships, leadership, and incentive systems.
While just one in 10 providers and payer organizations are presently executing these wide-ranging projects, but by the year of 2018, IDC Health Insights data prove that 42% of providers and 58% of payers plan to have programs in place, claims Jeff Rivkin, an IDC research director.
Presently, most existing digital transformation initiatives are in a pilot testing or research phase. In both industry segments, digital transformation comprises about 30% of new information technology initiatives, data recommend.
Rivkin states that IDC Health Insights conducted the research to gauge provider and payer investment plans for digital transformation, which involves clinical collaboration and communication via mobile devices, connected health, digital transformation, Internet of Things (IoT) devices and a value-based healthcare approach.
About a third of healthcare provider agencies predict they hope to evaluate such programs over the next one to 3 years, with about one in four payers say they are presently evaluating such programs. Rivkin adds that information technology departments are likely to be leading the way in undertaking digital transformation projects, in contrast to other business units.
Technologies that are the focus of digital transformation involve big data, business analytics, cloud services, cyber security, and mobile devices and applications, the survey discovered.
Healthcare provider agencies are searching to digital transformation to drive increased productivity, decrease overall costs and increase revenue. Payers significantly seek digital transformation projects to embrace new distribution platforms, reduce organizational risk and meet compliance requirements.
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