St. Luke’s University Health Network has completed a huge data management project that executives expect will acquire the quadruple aim of increasing the sufferer experience, improving population health, decreasing costs and improving the work life of healthcare providers. Working with Information Builders, St. Luke’s executed a network-wide healthcare enterprise data warehouse (EDW) that consolidates the information from its 7 hospitals and more than 270 outpatient locations in the region of Pennsylvania and New Jersey. It encompasses inpatient and ambulatory clinical information, as well as administrative, financial, human resources, patient, physician and facility data.
The project was an eighteenth-month effort that came in “on time, under budget, and with expanded scope,” claims Amanda Mazza, director of analytics and business intelligence for St. Luke’s.
For Information Builders, the project was so victorious that the company will utilize the St. Luke’s experience as its Best Practices model for enterprise data warehouse (EDW) efforts going forward.
St. Luke’s University Health Network is a not-for-profit, regional and completely integrated network with a service place that involves Lehigh, Northampton, Carbon, Schuylkill, Bucks, Montgomery, Berks and Monroe counties in Pennsylvania, and Warren County in New Jersey.
Devoted to advancing health education, St. Luke’s operates the nation’s most historical school of nursing and 22 graduate medical educational programs and is believed to be a major teaching hospital, the mere one in the region. In partnership with Temple University, St. Luke’s developed the region’s first medical school.
Information Builders and St. Luke's debuted the new Omni-HealthData Insights BI toolset previous month at HIMSS 2017. This suite of BI products were co-developed by IBI and St. Luke’s to deal 4 priorities—physician practice management; quality and patient safety; hospital patient experience; and hospital performance. More priorities will be dealt later this year, claims Mazza.
Started in the year of 2014, the aim of the project was to aid St. Luke’s in its attempts to be a true value-based care driven agency and to better leverage the vast amounts of information the provider collects. That data was observed as key to making decisions that would make better the patient care and decrease costs.
The first step in the procedure was to form a steering committee to interview almost 40 provider administrators on what was required for an overall data strategy.
The consensus was that St. Luke’s required a platform with powerful business intelligence tools. The steering committee mapped out the business requirements for the project, matched business intelligence capabilities against those, and established a just-in-time schedule to meet project aims. Ensuring data governance was a significant part of the planning process.
Organization executives interviewed various vendors and opted Information Builders due to the scope of its business model and its scalability.
The new enterprise data warehouse (EDW) integrates what had been 26 data sources, Mazza says. Almost 1,000 business users tap those data sources to make decisions on sufferer care, billing and healthcare network operations.
Omni-HealthData gives a number of state-of-the-art processes for data quality, data mastering and data integration.
“The EDW, and a huge suite of analytical applications, were brought on-line in record time,” claims Mary Jane McKeever, vice president of finance at St. Luke’s. “The enterprise data warehouse (EDW) consists of our most significant data assets and gives us with a patient-centered view of our population, with the capability to measure clinical and business performance with great precision, while also enabling targeted patient outreach.”
As an outcome, St. Luke’s staff and physicians can make “new and better” decisions regarding patient care and business operations, Mazza states.
Most significantly, healthcare providers are better capable to tap data on patient experiences and satisfaction, and to take actions to make better those scores. That involves data on every individual with whom a patient has contact; how much time they spend with each; what processes are done or tests ordered; and what the results are of those.
Analytics and data governance are yet fairly new for many workers, but they are important for improving the patient experience, Mazza states. St. Luke’s will invest in advanced analytics tools later this year, with the target of achieving greater gains.
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