How Digital Healthcare Assists Patients and Contributors?

Improved communication between healthcare contributors and sufferers almost always results in greater patient satisfaction and better results.

The reasons are clear: Exchanging information about symptoms, treatment options, insurance coverage, test results and more means that patients and caregivers are working in collaboration, leaving both groups more knowledgeable and better informed.

Email Communication

Thanks to digital technology, contributors and sufferers now have more ways than ever to communicate. Recent research indicates the tangible benefits of digital healthcare (often called connected care).

Patient Web Portals

Patient web portals offer clients a versatile platform for gaining data from and communicating with healthcare contributors. Participants in the Kaiser Permanente study referenced above consisted of 1,041 sufferers with chronic conditions, involving those who use Kaiser’s My Health Manager patient portal. In addition to offering sufferers with basic personal medical data, appointment schedules and insurance details, many Internet-based portals permit consumers to securely email and/or message healthcare providers, make payments and request refills of prescribed medications.

Mobile Technology

Another critical component of digital healthcare is mobile technology. Customers can use their smartphones and tablets to safely access their patient portals, no matter where they are. Some contributors offer mobile apps that make it easier for sufferers to communicate with them and access data. Providers also utilize mobile apps and wireless technology to automatically collect data about patients, like weight and glucose levels.