Approximately half of Americans (44%) are worried about having their personal healthcare information stolen as an outcome of a breach of a healthcare provider’s information systems.
Although, respondents to the survey consider that electronic records can be utilized in such a way to augment the security and protection of their personal healthcare information; some 76% of respondents to a survey of 3,000 U.S. adults consider it would be more protective and safe to share personal healthcare information between providers through a secure electronic method rather than faxing paper documents.
The survey, undertook by the Harris Poll in January for the 2017 Xerox eHealth Survey, indicated growing concern by customers over how providers are securing data. The report noted that, in the year of 2016, more than one health data breach was reported per day.
In addition to added security, Americans also consider better data sharing across providers can assist to improve patient care. Some 87% believe wait times to get test results and diagnoses would reduce if providers were capable to securely share and access digital patient data from various providers, and the same percentage of respondents say they believe that quality of service of healthcare providers would make better if there was better information sharing and coordination among different providers.
“It is clear sufferers are frustrated by the deficiency of care coordination and disjointed processes, so much so, that our Xerox survey indicates 19% of Americans would rather wait in line at the DMV than coordinate between different doctors’ offices to ensure they have all of their records and health information,” claimed Cees Van Doorn, senior vice president of healthcare for Xerox.
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