Patient Portal Benefits Expand Beyond Sufferers to Contributors

By better understanding how sufferers value patient portals, contributors can align their workflows to reap few workflow benefits of their own.

Healthcare experts regularly tout the patient-centered benefits of patient portal adoption, but for Cerner’s director and general manager of member engagement Zach Wood, portals are more of a mutually beneficial perk.

In a recent interview, Wood described how patient portals have various features that patients tend to like and which help them involve with their healthcare. He also elaborated how most of these features are very beneficial for contributors, not only for streamlining clinical workflow, but for empowering patient satisfaction.

By understanding which portal features sufferers like most, contributors can better engage with them through these technologies, ideally empowering satisfaction and patient-centered care.