Why Most Sufferers at VCU Health Approve of the Sufferer Portal

At VCU Health, patients love the portal because it helps them better understands their health, and helps their providers’ delivery better care.

While healthcare professionals mostly hear that patient portals are critical to boosting patient engagement and making better the care quality, they may wonder if patients really value these tools.

In accordance to Susan Wolver, MD, associate professor of internal medicine at VCU Medical Center, the short answer to that question is yes, they do.

“We really just put out a survey within our patient portal and we have nearly 1,500 responses, so I know what patients are thinking about the portal from their end, and they truly love it as a patient engagement tool,” she stated.

“In fact, 80% of people said that it helps them take better care of themselves. So that’s unbelievable. Eighty-five percent of the people who knew their notes were there are actually looking at their notes.”