Sufferer Satisfaction Becomes Serious Concern for Hospitals

More than half of healthcare agencies value patient satisfaction just as much as they value patient safety and clinical workflow improvements.

Patient satisfaction is ranked as a top problem at healthcare organizations, in accordance to Vocera’s Rise of the Healthcare Chief Experience Officer: 2016 report.

The report, which details the progress of patient experience and satisfaction in healthcare organizations, shows that 64% of organizations value patient experience improvements the similar as they value patient safety and clinical workflow improvements.

Some conflict arises when these 3 priorities compete with one another, however. To account for these separate priorities, few hospital leaders are employing creative strategies.